| Aria 130 300 System |
The Aria 130 &
300 IP enabled PBX telephone
systems incorporates all the
latest features and with
operational functionality
designed from the
user-perspective. Features are
logical, simple to use and easy
to use.
Affordable technology
So whether it’s simple features
such as one-touch transfer or
paging, or more advanced
features such as call centre
operation or computer telephony
integration (CTI), the Aria 300
delivers – at an affordable
price.
Modular
and Scalable
Based on modular architecture,
the Aria 300 is perfect for
organisations requiring anywhere
from 40 to 300 ports. By simply
adding plug-in modules it will
expand to accommodate new
features or capacity, as your
business needs dictate.
One
Network - Multiple Applications
In a competitive business
environment where customer
service and satisfaction are
paramount to success, the Aria’s
ISDN focus offers you the widest
possible choice of features to
meet these demands.
The Aria represents the latest
in state of the art digital
technology with features
including:
Direct
Inward Dialling
The greatest point of contact to
your organisation is via your
phone. So it stands to reason
that your company’s image can
improve by simply making calls
to your organisation a pleasant
and stress-free experience.
Direct-Inward-Dialling permits
external calls to be made
directly to an extension. Your
callers can instantly speak to
the person or department they
want. Congestion at reception is
reduced or even eliminated and
you are able to present your
organisation in a more
professional manner by prompt
attention to your caller’s
enquiries.
Calling
Line Identification (CLI)
You can allocate different DID
numbers from you ISDN number
range for specific tasks such as
a help line, sales or even
temporary numbers for
promotions. The Aria can then be
programmed to display the name
of the promotion on the LCD
handsets so your sales people
know what the call is about.
The ability to identify incoming
callers gives you the
opportunity to personalise your
answer and improve customer
service.
The Aria supports up to 3,000
system-wide alpha-numeric speed
bins and an additional 100
personal bins per handset. Not
only are they great for quick
dialling, but they also display
customer names that have been
entered into the system.
Digitally Enhanced Cordless
Technology (DECT)
A key to any successful business
is the ability to be flexible.
Aria’s integrated DECT moves
your office communications into
a new era by giving your staff
the freedom to move around the
office and carry their fully
featured telephone extension in
their pocket.
Your customers will get through
to your staff first time as they
can receive calls while they are
away from their desk, improving
customer service and
guaranteeing lower phone bills
by reducing the number of
returned phones calls –
especially interstate and to
mobile phones.
Benefits of DECT
Important staff can be contacted ‘first time’
Reduces
‘telephone tag’
Improves
response time for customers
Coverage of
large area and multi level
buildings
Full function
of you desk top extension
Quality
digital voice quality
Secured voice
channels
Voice
Processing
Customer Service starts by
connecting your customers with
the person or service they want
as quickly and efficiently as
possible.
Connecting people is the
philosophy behind our call
processing design. The
intelligence, power and user
friendliness of the Aria PBX
gives you the ability to ensure
callers get the level of service
you want them to receive.
Auto
Attendant
Callers expect to get through to
the person they want. If that
person is not available or not
at their desk, the Aria provides
them with the next best thing –
options.
The mutli-layered Auto Attendant
offers callers a number of
options, so they may select the
one that best suits them. By
pressing a single digit they can
transfer to reception, off-net
to a mobile or another site,
choose to leave a message or
activate a page.
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