Aria Digital Hybrid Key Phone Systems
Aria 34E System
 
The aria 34e is a fully digital hybrid business telephone system, designed to meet the telecommunication needs of organisations requiring from 4 to 30# telephones. Its advanced features, together with the ability to integrate with existing analogue equipment such as cordless telephones, facsimiles, modems, answering machines and keystations from the GSX range makes the aria 34e the answer to your telecommunication requirements

Flexibility
Based on the latest digital technology, the aria 34e with its extensive features, flexible configuration and array of user interface devices, can be tailored to meet the short and long term needs of the most demanding customer requirements and budget.

As your business grows, you can retain your key-stations and upgrade to one of the larger systems from the aria range –the aria 100 or aria 186, each offering increased capacity with the assurance of continued quality, service, transparent features and operation, minimising lost time in familiarisation.

Future Proof
The aria 34e is so advanced, the system’s architecture has been built to meet future market requirements. A complete and affordable business telephone system, the aria 34e represents an economical alternative to larger more expensive PABX’s. Whatever your needs, be they for a basic telephone system, or one requiring advanced features such as On Ramp 2 (ETSI) ISDN, Auto Attendant, Voice Mail, ACD and many more, the aria 34e provides the flexibility necessary to integrate these productively into your business.

Choice of handsets
The aria 34e provides you with the choice of four (4) digital handsets as well as a DSS console. The system also supports standard analogue handsets (as long as they are fully authorised for use in the Australian market. With the aria 34e you have the flexibility to allocate the right tools to the right staff:

Check the features:

     
  • Digitised Voice Unit (DVU)
    Use of the DVU smooths the flow of incoming call traffic, improves your image to callers and increases the productivity within your organisation by using existing resources more effectively. The DVU provides messaging for Auto Attendant, Call Sequencing for ACD applications or busy operators, internal user greetings and voice messaging.
     
  • OnRamp ISDN* (ETSI)
    OnRamp is the latest Integrated Services Digital Network (ISDN) service from Telstra. Based on European standards, OnRamp not only enhances your telephone service with clear, digital calls, it also allows you to upgrade your existing analogue service and keep your existing telephone number.
     
  • Least Cost Routing
    With increased competition between telecommunication carriers, your aria business system can be programmed to automatically choose the most cost-effective carrier for all your international, interstate and mobile calls. LCR allows your business system to make the dialling decisions, saving time and money.
     
  • Automated Attendant* - Call Routing
    Many calls are lost due to ineffective call handling costing your organisation money. Thearia 34e business system solves this problem with the Auto Attendant feature. The system can be programmed so that incoming calls receive a recorded greeting, inviting callers to use single digit selection to direct calls to a specific extension or wait to be connected to an operator. Automated Attendant can also be used as an overflow option to ease the receptionist’s load during peak periods, allowing more calls to be answered without increasing reception resources.
     
  • Automated Call Distribution (ACD)
    Call Centre and ACD technology is driving huge gains in productivity, customer service and revenues across all industries. The aria 34e’s clever ACD functions allow you to introduce big business call handling features at a fraction of the cost. The aria 34e employs queuing technology, allowing you to handle more incoming calls than there is staff available. Calls are queued as determined by you, across nominated personnel, minimising wait time for callers and spreading the load evenly within your organisation.

    Some of the Major System Features
     
  • ISDN (ETSI)*
     
  • OnRamp 2*
     
  • S0 Bus Interface *
     
  • Custom Call Routing Voice processing *
     
  • GSX Analogue Keystation Range *
     
  • Message Waiting Indication *
     
  • Remote Maintenance/Programming *
  • Direct Inward System Access (DISA) *
     
  • SLT Device Connection *
  • Music on Hold *
  • Paging
     
  • Station Message Detail Recording (SMDR) *
    * Denotes Optional Features.
    * Dependent on line and option requirements.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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